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Returns

How do I make a return?

Returns must be initiated within 14 days of receiving your order. Items must be unused, unopened and in the original packaging. Reach out to our customer support team using our contact form to initiate the return process with your order number and de

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-10 business days for the refund to reflect in your account.

What’s your return policy?

If your kit arrives damaged or is missing a component then we will happily sort out a return and replacement for you, just fill in our contact form with your order number and a description of your issue and we'll get back to you very shortly. We're a

Do you offer refunds or exchanges?

If your kit arrives damaged or is missing a component then we will happily sort out a return and replacement for you, just fill in our contact form with your order number and a description of your issue and we'll get back to you very shortly. We're a